As most COVID-19 restrictions are lifted starting from 19th July 2021, we continue to review our COVID-19 risk assessment in line with the changing Government guidelines and guidance from our governing body – the RCVS – alongside the high rate of infections that still prevail.

We know that many of you are looking forward to being able to accompany your pets back inside the practice as restrictions ease.  The health and safety of our clients and colleagues alongside the welfare of the animals in our care remain our top priority. In some of our sites, we are able to facilitate clients accompanying their pet into the waiting room or consulting room. In other sites, this is not yet possible.

We are continually reassessing the situation and will keep making steps in the right direction over the coming months.

Given the current increase in COVID cases, the fact that many of our staff are not yet fully vaccinated and to help minimise the risk of infection, our teams will continue to wear masks. To protect us all and in order for us to be here for you and your pets providing the best possible care, we request that you wear a face mask at all times in our building.

We do appreciate some of our clients are unable to wear a face covering due to a disability or for health reasons. In these cases, we may adapt our procedures to ensure both your safety and that of our colleagues such as maintaining social distancing.

We also ask that you do not attend the practice unless you have called us first and booked an appointment. When booking, our reception team will explain our current arrangements and anything you need to do on arrival. Thank you.

Flea and worm treatment and repeat medication

Our phone lines remain busy. If you are due your next supply of flea and wormer treatment or repeat medication, you can also request this via the website repeat prescription form. If your enquiry is not urgent, you can also email us via the Contact us form.

We are here for you and your pets

If you are concerned about the health or welfare of your pet, please do not hesitate to contact us. Our teams look forward to welcoming you and continue to work safely and provide care for your pets during the COVID-19 pandemic.

We are delighted to announce a new SignVideo service for our deaf clients who use British Sign Language (BSL).

The free SignVideo service for deaf clients who use British Sign Language (BSL) works using video calls connected to fully qualified BSL interpreters and enables deaf clients to communicate through SignVideo either by calling the practice from home or when they attend the practice with their pet, for consultations, to pick up food, medication or for advice etc.

A client will need their own smartphone, computer or device with video and sound and their own data to use the service. The service is accessed by clicking on the SignVideo practice link from the practice contact us page on the website or using the SignVideo app.

You don’t need to go to the Healthy Pet Club practice finder referred to in the video if you are already viewing this video from our practice website, you can access the Sign Video link from the Contact us Page on our website.

More information

To find out more about this service including the equipment you need, and to view the terms, click on the Deaf BSL Service page on our website.

The new service is available from 8am – 6pm Monday to Friday, excluding Bank Holidays. Please note that this service may not cover all our opening hours, which you can check on our website.

To contact us now, using the new SignVideo service, click on the direct practice SignVideo link on our Contact Us page on the website.

Cheshire Farm Vets are excited to announce the launch of our new and improved website, designed with you and your farm in mind.

Here at Cheshire Farm Vets, we are passionate about animal care, and have tailored our new website to include all the information we feel is required to ensure all our clients and animals receive the highest level of care.

Following an easy-to-read format accessible from a computer or mobile device, our website contains information about:

• Our practice
• Our services
• News
• How to contact us

Each section contains the most up to date expertise our team has to offer.

If you have any questions or suggestions on how we can further improve our service, please contact us through the have your say page on our website.

The Cinnamon Trust is our charity of choice for 2020.

The charity provides support and peace of mind for elderly, hospitalised and terminally ill pet owners and their pets. The Trust’s primary objective is to respect and preserve the treasured relationship between owners and their pets.

What does The Cinnamon Trust do?

The Trust operates a national network of over 15,000 community service volunteers providing practical help when any aspect of day to day care poses a problem – for example, walking the dog for a housebound owner.

There is a national fostering service for pets whose owners face a spell in hospital – volunteers take pets into their own homes and care for them until owner and pet can be reunited.

The Trust also provides long term care for pets whose owners have died or moved to residential accommodation which will not accept pets.

When a pet is in the Trust’s care because the owner is in care, where possible the owner is kept in touch with visits or regular photos and letters.

How we can help The Cinnamon Trust?

In addition to the financial support that we can give through fundraising throughout the year, we all have the opportunity to make a positive difference for Cinnamon Trust by raising awareness of the work that they do throughout the UK.

The Trust is always on the lookout for volunteers who can help with dog walking or offering short term foster care for pets. Their website includes a map indicating the areas where they have the most urgent need for volunteer support. This is updated weekly.

The more volunteers they have the more people and pets they can help.

If you want to help, view the real time map and download a volunteer registration form.

The Cinnamon Trust regularly post heart-warming news and valuable information on their Facebook page, be sure to give them a like to stay updated.

They are also happy to accept personal donations via their Facebook page as Facebook does not not charge a fee for this service.